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Updated: Apr 18, 2023


"XECN Language of Learning: Enhancing Your Coaching Conversations" overlaying a cryptex, a magnifying glass, a wooden puzzle cube, and an hourglass

When: 26 April 2023 (1 PM - 5 PM), 27 April 2023 (9 AM - 1 PM)

Where: Live online (Zoom)

Spring is just about here and so is our annual conference. We’ve got loads of great content and speakers. If you're an internal coach, it's time to register for your online seat!

This year's conference is focused on the role of coaching in our evolving workplace. We've brought together a magic mixture of inspiration and learning from experts, the exploration of themes from other internal coaches, real-life case studies from organisations building coaching cultures and the learning of new coaching tools. We know you will leave with new ideas, relationships, and practical tools you can use in your own coaching practice.

Here's the list of some of the speakers to whet your appetite. There's much more to come! Watch this space for updates on which brilliant speakers are joining us.

Day 1




1.00pm - 1.15pm

Welcome to Day 1

Suzanna Prout and Catherine Boddington, ICN Founders

1.15pm - 2.15pm

Super Strengths for Leaders

Vickie Fielitz - President & Managing Director, The Leadership Lab

​2.15pm - 3.00pm

Case Study: Coaching at Lincolnshire Co-op

Sue Ritchie - Workplace Coach and Development Adviser

3.10pm - 3.40pm

Case Study: ASDA - Leader As Coach

​Matt Harrington - Automation Practice Leader

3.40pm - 4.50pm

Climate Coaching: What is Ours to Do?​

Jeremy Lewis (Joint Co-ordinator of the Climate Coaching Alliance - Yorkshire Pod) and other CCA members

4.50pm - 5.00pm

​Recap of Day 1

Suzanna Prout and Catherine Boddington

1.15pm - 2.15pm: Super Strengths for Leaders - Vickie Fielitz

There's no denying the past few years have been a rollercoaster for all of us! This session brings some of this into context for leaders and for our work as coaches. Using a combination of fun, familiar pop culture references and insights from her own experience of working with leadership teams across the globe, Vickie will explain what great leadership looks like and how we need to adapt to our ever-changing world of work. In her session, she will share insights from her career and work as a strengths coach and sprinkle some magic and fun that you can take into your Leadership Coaching.

Vickie Fielitz has a real passion for developing talent and creating brilliant teams. She’s a Gallup Leadership Strengths Coach and consultant who brings a bit of sparkle and fun into everything she does. It’s hardly surprising as she grew her career in one of the most magical places on earth, The Great Walt Disney Company.


2.15pm - 3.00pm: Coaching at Lincolnshire Co-op Case Study

In this session, Sue will be opening our eyes to how coaching works at Lincolnshire Co-op. You’ll get to see what coaching her team gives, techniques they use to engage and enrol coachees, how sessions are designed for optimum engagement and how coaching has made a real impact on the organisation. Sue will also share details of some of the internal marketing she carries out and where Lincolnshire Co-op is going next with their coaching. There’ll be the opportunity to work in break-out rooms to talk about ‘now and the future’ for coaching in your own organisation. Rest assured, you’ll leave the session with some great ideas to take back into the workplace.

Sue Ritchie has been an internal coach for Lincolnshire Co-op for 3 years. She works 3 days a week and her main role is to provide 1:1 coaching for colleagues across the society at all levels of seniority. She also delivers leadership programmes as part of her role. She qualified as a coach with Barefoot Coaching in 2010 and previously worked as an external coach with a wide range of public and private sector organisations and individuals.


3.00pm - 3.30pm: ASDA 'Leader As Coach' Case study

Matt has been part of Asda's Leader as Coach pilot development programme running with the Digital Solutions & Transformation Team over the past 6 months. During his session, he promises a 'warts and all' account of the experiences he’s had when building his coaching habits and will explain how leading with a more deliberate coaching style has had a massive positive impact on his team.

Matt Harrington is a Senior Leader at Asda and Automation Practice Leader. As a leader and scrum master, he has been leading his team through a business transformation programme. He’s a great supporter of coaching day to day and instinctively uses it as a way for him to lead.


3.45pm - 4.50pm: Climate Coaching: What is Ours to Do?

Coaching can change your organisation, but can it change the world?

Coaches have a unique set of skills and can use these to help people and organisations make a difference in how they build habits that contribute to a more sustainable way of living. This session begins to set out how coaching can make a difference in the world as a result of greater eco-awareness and systemic understanding.

Join the speakers from the Climate Coaching Alliance as they take you on a journey towards more climate-conscious coaching, and invite you to reconnect with nature and ask, “What is ours to do?”

Jeremy Lewis is the Joint Co-ordinator of the Climate Coaching Alliance (Yorkshire Pod). He is joined for this session by other CCA members including Rachel Anderson (pictured), Jennifer Roberts and Bryony Rowntree.


Day 2




9.00am - 9.10am

Welcome to Day 2

Suzanna Prout and Catherine Boddington, Founders of ICN

9.10am - 9.45am

​Spark Panel

Stephen Lock (NIHR), Vera Woodhead (Barclays), Jane Corban (KBR), Mina Papakonstantinou (Deloitte)

9.45am - 10.15am

Team Coaching Working Party

Introduction from Catherine Boddington

10.25am - 11.05am

​What Works When It Comes to Coaching Line Managers?

​Sarah Acton, Independent Coach, Facilitator and Leadership Development Consultant

11.05am - 11.35am

​Coaching Neurodiverse Coachees

Clare McNamara, Neurodiversity Coach

11.45am - 12.15pm

Supervision - Key Takeaways and Themes

Julia Menaul, Executive Coach & Supervisor - Spark Coaching and Training

​12.15pm - 12.45pm

Using Coaching as the Bedrock for a Personal and Professional Transition to Public Life

Liz Fairburn, Customer Experience Director -

Department for Work and Pensions

12.45pm - 1.00pm


Suzanna Prout and Catherine Boddington

9.10am - 9.45am: Spark Panel

We’re always looking for new ideas and inspiration on how to bring coaching cultures to life in our organisations. We’ve created a spark panel of some of our ICN members who will share ideas on how they have been using coaching day to day in their roles. You’ll get the chance to hear about Guerrilla Coaching techniques, Coaching to prevent burnout, The Coaching & Mentoring link and much more. Hopefully, this will spark some new ideas for you too. Be ready for discussion and the chance to ask questions of our panellists.

Panelists: Vera Woodhead: Executive Coach & Leadership Development - Barclays, Stephen Lock: Head of Business Intelligence - NIHR, Jane Corban: Leadership Development Manager - KBR, Mina Papakonstantinou: Leadership Experience Learning Manager - Deloitte.


9.45am - 10.15am: Team Coaching Working Party

Last year we kicked off our Working Party on Team Coaching. Over the past few months, we have co-created a Team Coaching for Internal Coaches Playbook. In this session, we will share the playbook and talk about what we have learnt through testing it. Also, hear what the new topic for the working party is in 2023!

Catherine Boddington, Co-Founder of ICN, will introduce the members of the Working Party.


10.25am - 11.05am: What Works When It Comes to Coaching Line Managers?

Want to maximise the effectiveness of your coaching programme?

Through experimenting with taught masterclasses, peer learning and coaching and tracking the changes to managers’ knowledge, confidence and performance, The Good Employment Learning Lab at Manchester Metropolitan University have discovered “what works” when it comes to line manager development. In this session, discover ways in which you can make realistic and effective tweaks to your programmes to unlock fantastic results!

Sarah Acton is a self-employed coach, facilitator and OD consultant, providing services to both organisations and individuals. She is an assessor with Xenonex for the ILM Level 5 and Level 7 qualifications in coaching and mentoring. Prior to setting up her own business, she worked in the public, private and not-for-profit sectors in a range of HR and OD roles. Her passion for connecting evidence with practice led her to embark on a research contract with Manchester Met University which investigated the impact of coaching, action learning and taught programmes on line manager confidence and effectiveness.


11.05am - 11.35am: Coaching Neurodiverse Coachees

In this session, Clare will bring to life what the treasures and strengths neurodiverse minds bring. She will explore with you how neurodivergent thinking may present and how you as an internal coach could support people if you are working with them.

Clare describes herself as someone who has her dream job. She brings a very unique perspective as a coach as she was diagnosed with ADHD at the age of 52. Through coaching, she now helps support neurodiverse people and their colleagues to be their best at work.


11.45am - 12.15pm: Supervision - Key Takeaways and Themes

Julia will be providing an overview of the supervision provided via ICN and will talk about the key themes that have emerged. She will also be gathering your feedback on the key challenges faced as an internal coach.

It is part of an ongoing commitment of the Internal Coaching Network to ensure coaching skills continue to develop and that coaches have the time and space to benchmark their current coaching practice to be the best coaches they can be. It is also about showing a collective approach as a profession to the duty of care for all our coachees and gaining increased confidence along the way.

Julia Menaul started her career in retail management in 1984 after a Biology/Psychology degree. In 1991 she followed her passion for people development and was a training manager for 10 years in the private, public and charity sectors.

Julia is an Accredited Master Executive Coach (Association for Coaching) and has 2000 hours of coaching experience and 1500 supervision hours logged. She has coaching supervision qualifications from the Bath Consultancy Group and the Coaching Supervision Academy. She has been running her own coaching practice since 2001 and supervises many independent coaches (1 -1, group, virtual) as well as internal coaching pools in larger organisations such as the NHS and the Prison Service. Julia is a member of both the British Psychological Society and the EMCC. She is an ex-Board Director for the Association of Coaching Supervisors and has been supervising other supervisors since 2010. She has co-authored a book published in October 2022, Coaching and Supervising through Bereavement: A Practical Guide to Working with Grief and Loss.


12.15pm - 12.45pm: Using Coaching as the Bedrock for a Personal and Professional Transition to Public Life.

In this session, Liz will share her personal stories of how she made the leap from a 25-year career with the same private sector company (Direct Line Group) to a very different world of public sector and how she transitioned through her first year of public life using coaching as the bedrock - both personally and professionally. Liz will talk candidly about the challenges that she faced as well as the joy she has found in working for such a purposeful organisation.

Liz Fairburn is the Customer Experience Director at DWP. A passionate, energetic, and inspiring people leader, renowned for the ability to champion change and transformation, especially in underperforming teams or functions with a need for significant cultural revolution.

A global thought leader who finds and utilises the latest thinking in organisational design and effectiveness to create a shift in behaviours and performance.


The ICN Conference is free to ICN members and £249 + VAT for non-members.

Register for the event or read more about ICN membership below.

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